McGuffog&Company App Support

AccuRaw EXR, AccuRaw Monochrome and PhotoRaw 1

• Supported Cameras

Getting started 2

• How to use this site
• Do I have to sign up/activate a support account?

Legal 2

• App privacy policy
• License agreement

FAQs 7

• How do I buy AccuRaw EXR/AccuRaw Monochrome?
• How wide is AccuRaw EXR/AccuRaw Monochrome's processing path?
• Does AccuRaw EXR/AccuRaw Monochrome use the GPU?
• Is AccuRaw Monochrome only for cameras with monochrome sensors?
• I have a modified camera - how should I configure AccuRaw Monochrome?

View all 7

User Manual 2

• User manual
• App integration

FAQs 2

• What are DNG Camera Profiles?
• What are Hue Twists?

How To... 1

• Extracting camera profiles from DNG files

FAQs 2

• What if a file already exists?
• What does DNG Cleaner do?

How to remove lens corrections from nearly any raw image 1

• Remove lens corrections from any raw image

FAQs 8

• How do I buy EasyClean?
• Is EasyClean safe?
• Does EasyClean move files to the trash, or delete them?
• Why doesn't EasyClean remember folders so I don't have to drag-and-drop every time?
• What's this big yellow triangle below the table of files?

View all 8

User Manual 4

• Quickstart
• The main window
• Creating recipes
• Saving recipes

FAQs 8

• How do I buy EasySync?
• Is EasySync safe?
• Does EasySync move files to the trash, or delete them?
• Why doesn't EasySync remember folders so I don't have to drag-and-drop every time?
• What's this big yellow triangle below the table of files?

View all 8

User Manual 6

• Quickstart
• Basic operation
• Sync modes
• Creating recipes
• Saving receipes

View all 6

FAQs 4

• Why DNG format files?
• Does Image Wrap encrypt wrapped files?
• What happens to existing DNG files?
• What if a file already exists?

kxxMagic Manual 2

• User manual
• Application integration

kxxMagic FAQs 5

• Is kxxMagic color managed?
• Why are exported JPEG images in the sRGB color space rather than something wider like Adobe RGB?
• WHat's so difficult about K25 and KDC images?
• The color of exported images are wrong/don't match the kxxMagic screen
• Program XXXX won't open an exported DNG file

FAQs 12

• Where can I find more information on Photo CD?
• Is there a completely free way to convert PCD images?
• Is pcdMagic color managed?
• Why are exported JPEG images in the sRGB color space rather than something wider like Adobe RGB?
• Why are the color profiles required - I thought that the PCD scanning process automatically adjusted color?

View all 12

pcdMagic For Windows troubleshooting 6

• Windows keeps on telling me that has prevented pcdMagic for Windows from running?
• What's this "drag-and-drop" thing you're talking about?
• When I try to install, I get an error message about missing files?
• When I try to update pcdMagic, I get an error message about 'You cannot start application pcdMagic for Windows from this location because it is already installed from a different location'?
• When I drag and drop files for conversion, I get an error message about file permissions?

View all 6

pcdMagic for macOS User Manual 4

• User manual for V1.2 and later
• Application integration
• 64Base image files
• User Manual for V1.1 and earlier

pcdMagic for Windows User Manual 5

• Quickstart
• Main window
• Develop module
• Batch mode
• 64Base images

FAQs 7

• I'm being asked to allow access to location services????
• Help - I can't see my raw images on the import screen
• What is virtual memory?
• What's the maximum image size that PhotoRaw will support?
• I have images on an SD card/on my camera, but Photo Album won't recognize them, so I can't import them!

View all 7

Troubleshooting 8

• Import image checklist
• I have images on my SD Card/camera, but I can't import them into Photo Album with the Camera Connection Kit?
• My images don't show up in the "Import from Photo Album" screen?
• "Could not get access to the library" Error message
• Import operations are very slow

View all 8

User Manual 5

• Importing raw images
• Viewing images
• Adjusting images
• Exporting images
• Getting image information

FAQs 5

• How do I buy WinDat Opener?
• Will WinDat Opener convert appointments and scheduling information in winmail.dat files?
• Why are there no attachments in the list?
• How can I prevent myself from receiving TNEF files?
• The time stamps on the attachments are out

Troubleshooting 3

• "Email is not configured." Error message
• "There was a problem opening the file." Error message
• "That was not a TNEF format file." Error message

User Manual - iOS 10 or earlier 6

• Quickstart
• Opening a TNEF file
• Selecting files
• Actioning attachments
• Emailing attachments

View all 6

User Manual - iOS 11 and later 5

• Emailing attachements
• Previewing attachments
• Opening attachments in other Apps
• Opening Winmail.dat files
• Extracting attachments

FAQs 6

• How do I buy WinDat Opener?
• Will WinDat Opener convert appointments and scheduling information in winmail.dat files?
• Why are there no attachments in the list?
• How can I prevent myself from receiving TNEF files?
• I try to open a decoded attachment but nothing happens?

View all 6

Troubleshooting 8

• "WinDat Opener could not create a temporary directory - may be a permissions problem." Error message
• "WinDat Opener could not open the file - may be a permissions problem." Error message
• "That was not a TNEF format file." Error message
• "WinDat Opener could not obtain path information." Error message
• "WinDat Opener could not resolve the file location." Error message

View all 8

User Manual 2

• Opening a TNEF file
• Saving decoded attachments

AccuRaw EXR 1

• AccuRaw EXR Trial download

AccuRaw Monochrome 1

• AccuRaw Monochrome Trial download

kxxMagic for the Mac 1

• kxxMagic for the Mac Trial download

pcdMagic for the Mac 1

• pcdMagic for the Mac trial download

pcdMagic for the Mac (macOS Snow Leopard and earlier) 1

• pcdMagic for the Mac Snow Leopard (Version 1.0.10)

pcdMagic for Windows 8 or earlier 1

• pcdMagic for Windows 8 and earlier trial download

pcdMagic for Windows 10 1

• pcdMagic Trial for Windows 10 or later