FAQs

Frequently asked questions for PhotoRaw

I'm being asked to allow access to location services????
iOS enforces a strict permissions systems for access to the Photo Album; unless you explicitly grant access, PhotoRaw will not be able to import images. For...
Mon, 26 Oct, 2015 at 8:03 AM
Help - I can't see my raw images on the import screen
There's a checklist for the common image import problems on this page.
Mon, 26 Oct, 2015 at 7:43 AM
What is virtual memory?
From version 2 onwards, PhotoRaw supports virtual memory. Here's what you need to know: What is virtual memory? Virtual memory means that i...
Mon, 26 Oct, 2015 at 8:14 AM
What's the maximum image size that PhotoRaw will support?
As of version 2, PhotoRaw implements virtual memory, which means that there is no specific upper limit on image size. Experimentally, we've imported fi...
Sun, 25 Oct, 2015 at 7:40 PM
I have images on an SD card/on my camera, but Photo Album won't recognize them, so I can't import them!
Images can only be imported from an SD card or camera if the version of iOS on your device supports that camera. Check that you have the latest version of i...
Sun, 25 Oct, 2015 at 7:41 PM
How do I buy PhotoRaw?
PhotoRaw is available exclusively from the Apple app store.
Sun, 25 Oct, 2015 at 7:42 PM
Memory management in PhotoRaw
Memory management is important to PhotoRaw; efficiently converting raw images is a very memory intensive process, and unless enough memory is available, Pho...
Mon, 26 Oct, 2015 at 8:15 AM