Troubleshooting

Help with problems in WinDat Opener for OS X

"WinDat Opener could not create a temporary directory - may be a permissions problem." Error message
When it opens a TNEF file, WinDat Opener creates a temporary directory in order to store attachments. This error message means that the directory couldn...
Sun, 25 Oct, 2015 at 5:15 PM
"WinDat Opener could not open the file - may be a permissions problem." Error message
There was a problem when WinDat Opener tried to open the file. Most probably, you don't have permission to read the file. Check the file permissions, a...
Sun, 25 Oct, 2015 at 5:16 PM
"That was not a TNEF format file." Error message
All TNEF files have a unique "file signature" that allows them to be recognised, but the file you tried to open doesn't have that signature. ...
Sun, 25 Oct, 2015 at 5:17 PM
"WinDat Opener could not obtain path information." Error message
WinDat Opener couldn't access the location you specified. It might be a URL, or other non-file location.
Sun, 25 Oct, 2015 at 5:17 PM
"WinDat Opener could not resolve the file location." Error message
WinDat Opener couldn't access the location you specified. Most probably, you don't have permission to read the file or device. Check the file perm...
Sun, 25 Oct, 2015 at 5:17 PM
"Could not save file." Error message
There was a problem when WinDat Opener tried to save the file. Most probably, you don't have permission to write to that location. Check the file or di...
Sun, 25 Oct, 2015 at 5:18 PM
"Could not access decoded file in temporary directory." Error message
When it opens a TNEF file, WinDat Opener creates a temporary directory in order to store attachments. This error message means that the directory couldn...
Sun, 25 Oct, 2015 at 5:18 PM
When all else fails.....
If WinDat Opener gets completely confused, it will output diagnostic/error messages to the Console. These messages may help you to find the root cause of th...
Sun, 25 Oct, 2015 at 5:19 PM