FAQs

Frequently asked questions

How do I buy EasyClean?
EasyClean is available exclusively from the Apple App Store.
Tue, 27 Oct, 2015 at 1:38 PM
Is EasyClean safe?
Yes. EasyClean has a number of features to ensure that unexpected things don't happen. Firstly, EasyClean alway provides a list of files that are to be...
Tue, 27 Oct, 2015 at 1:39 PM
Does EasyClean move files to the trash, or delete them?
When possible, EasyClean moves files to the appropriate trash. However, if no trash is available for a particular location, e.g., network shares, EasyClean ...
Tue, 27 Oct, 2015 at 1:39 PM
Why doesn't EasyClean remember folders so I don't have to drag-and-drop every time?
EasyClean complies with Apple's latest "sandboxing" security standards. At this time, EasyClean "remembering" folders isn't al...
Tue, 27 Oct, 2015 at 1:40 PM
What's this big yellow triangle below the table of files?
The big yellow triangle indicates a problem with the recipe. Usually, what that means is that one of the rules is set to regular expressions (Matches), but ...
Tue, 27 Oct, 2015 at 1:41 PM
I deleted files, but they didn't go away, and there's a yellow triangle next to them?
An error occurred when EasyClean tried to delete the file. Usually this means that you don't have the right permissions to modify the file. Hover the c...
Tue, 27 Oct, 2015 at 1:41 PM
EasyClean is warning that I'm about to delete system files, but I'm not!
EasyClean regards any folder that contains a system file as potentially dangerous, and will warn even if you have no files tagged for deletion in that folde...
Tue, 27 Oct, 2015 at 1:41 PM
Troubleshooting: When all else fails....
If EasyClean gets completely confused, it will output diagnostic/error messages to the Console. These messages may help you to find the root cause of the pr...
Tue, 27 Oct, 2015 at 1:42 PM